Guide
Before your water taxi from Belize City to San Pedro
Check your operator's ticket, boarding and baggage instructions, then confirm your onward meeting details. Use the blank arrival card to keep those details together.
Before leaving for your Belize City water taxi, check the operator, route and date on your ticket. Read that operator's boarding and baggage instructions, then confirm any separately arranged pickup in San Pedro. Keep the arrival-details card below with your travel documents so you can refer to the same information when plans change.
Check the operator and journey on your ticket
Start with your ticket and the operator's current instructions. Check:
- The operator's name exactly as printed on your ticket.
- Belize City as your departure point and San Pedro as your destination.
- Your travel date and the sailing you intend to take.
- The departure terminal and any check-in steps you still need to complete.
Ask the operator about anything unclear before travelling to the terminal. When arranging onward collection, share the operator's name as well as your expected arrival time.
Verify boarding and luggage instructions with that operator
Check your own operator's rules before packing. These two examples show why baggage instructions need to be read separately.
San Pedro Belize Express: its passenger luggage information sets a checked-bag weight limit and specifies a small carry-on that fits under the seat. It requires luggage check-in before departure and your tag to reclaim bags on arrival. Oversized or overweight luggage is charged at cargo rates. Check the current allowance and baggage cutoff on that page, and keep your tag accessible until collection.
Caribbean Sprinter: its luggage terms describe the allowance for scheduled sailings as what one person can reasonably carry or drag in a single trip. Large backpacks must be checked. Checked bags are tagged and made available for collection after docking. Check those terms against what you plan to bring, especially if you have a large backpack.
Confirm your boarding instructions as well as your luggage arrangements. For Sprinter, consult its online check-in page and ask the operator to clarify any ticket or boarding questions. Plan your terminal arrival using the operator's current advice; a baggage cutoff alone is not a suggested arrival time.
Save the details for your San Pedro arrival
Copy this blank card into a private note. Use Belize time throughout. Fill it from your ticket, the operator's information and replies from whoever is arranging your onward collection. Mark unanswered questions as “awaiting confirmation.”
Operator as shown on ticket: ____________________
Travel date (Belize time): ____________________
Booked sailing (Belize time): ____________________
Expected arrival, if provided by operator: ____________________
Arrival terminal confirmed by operator: ____________________
Terminal information checked on: ____________________
Accommodation name / location: ____________________
Number of people: ____________________
Checked bags / carry-ons / oversized items: ____________________
Onward provider and contact: ____________________
Meeting point and pickup time confirmed by onward provider: ____________________
Questions still awaiting confirmation: ____________________
This is a planning aid. Keep the completed card private and share only the details your provider needs. If you need help with bags or boarding, discuss that directly with the relevant provider before travel.
Confirm the arrival terminal for your particular operator before agreeing where to meet. For J&H collection, use the San Pedro arrival points and meeting arrangements page, then confirm the meeting point with the team. Ask how baggage collection should fit into your pickup timing.
If your sailing or arrival details change
Contact the water-taxi operator about your boat ticket, check-in or rebooking questions. Send your revised operator and arrival details separately to your onward provider. Ask them to confirm the revised meeting point and time before treating the change as settled.
Update the card once you have their reply. Keep an estimated arrival labelled as an estimate until the operator provides more information.
Final checks before you leave for the terminal
- Save your ticket and the current boarding instructions where you can retrieve them.
- Check your bags against your operator's allowance and check-in requirements.
- Keep your onward contact and confirmed meeting details accessible.
- Share any changed details and follow up on questions still awaiting confirmation.
If you're arranging a J&H rental, check current rental rates and include your operator and arrival details when you send a rental request. Staff will confirm availability and meeting arrangements. Your rental is confirmed only when staff confirm it.